A continuation of a series covering Dale Carnegie's How To Win Friends and Influence People
Criticizing people is hurtful, ineffective, selfish, apathetic, and ultimately only leads to feelings of resentment, demoralization, and frustrated justification.
- We must always keep in mind that people are emotional creatures and are largely motivated by pride and vanity
- Though people are very quick to condemn others for their shortcomings, they are just as quick to justify, understand, and absolve themselves of their own.
- Rather than fixing the problem, criticism largely leaves a person feeling resentful, discouraged, and only results in them further justifying their actions.
- Rather than criticizing others we should pause to place ourselves in their shoes and understand the situation from their point of view.
- The best way to invoke change in someone is by openly exemplifying the exact behavior that you would like to see them display.